Refund policy
Return & Refund Policy
At Vijayapure, customer satisfaction is our priority.
Returns
We accept return requests within 7 days of delivery. Products must be unused, undamaged, and returned in their original packaging.
Non-Returnable Items
- Personalized or custom-made products
- Used or damaged products not caused during shipping
- Clearance or final sale items
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Refunds
Once the returned item is received and inspected, approved refunds will be processed to the original payment method within 5–10 business days.
For assistance, please contact our customer support team.