Refund policy

Return & Refund Policy

At Vijayapure, customer satisfaction is our priority.

Returns

We accept return requests within 7 days of delivery. Products must be unused, undamaged, and returned in their original packaging.

Non-Returnable Items

  • Personalized or custom-made products
  • Used or damaged products not caused during shipping
  • Clearance or final sale items

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

Refunds

Once the returned item is received and inspected, approved refunds will be processed to the original payment method within 5–10 business days.

For assistance, please contact our customer support team.